JCS (NE) LTD is a registered private limited company, running under current UK governing laws and regulations.
JCS (NE) LTD is a registered private limited company, running under current UK governing laws and regulations.
If you are not satisfied with our initial response after contacting us directly, as indicated above, please make an official complaint, in writing.
Please write to:
FAO Managing Director
JCS (NE) Ltd
14A Middle Street
Consett
County Durham
DH8 5QJ
Before you write
It is recommended that you:
– Have a valid complaint
– Have read all documentation/emails sent you, including our – Terms & Conditions
– Have the right names, addresses and/or relevant dates
– Have copies of any documents, receipts, guarantees, or reports which you may need to send with your letter
– Provide any relevant pictures if required
– Speak to an advice line, i.e., Citizens Advice – which is a free service.
The Director aims to respond to your written complaint within 14, JCS, working days (Tuesday-Saturday). Any necessary arrangements or plans will be discussed with you from this point.
JCS have their own internal complaint reporting system and will keep all information for a minimum of 6 years.
Policy Reviewed and approved 05.05.2022.
Approved by: Mr James Lillistone – General Manager
JCS (NE) LTD
Reg: 14441300
VAT Reg: 427117021